Payment Methods
At Bestoutdor AU, we offer a variety of secure payment methods to ensure a smooth and safe shopping experience.
1. Payment via PayPal
- PayPal is a secure and trusted way to shop online.
- Flexibility: Through PayPal, you can pay using your credit card, debit card, or bank account balance.
- Security: Your payment is traceable through your PayPal account. Bestoutdor AU does not receive or store your credit card or bank information; all data is safely encrypted through PayPal’s secure servers.
- Process: Once you submit your order, you will be redirected to the PayPal site to complete your transaction.
2. Credit/Debit Cards
The following credit and debit cards can be used as payment:
- Visa
- MasterCard
- American Express
- JCB, UnionPay, Discover, or Diners Club.
Security Assurance: We utilize Industry-standard encryption (SSL) to protect your card details. We work closely with card issuers to ensure your transaction is processed securely.
Verified by Visa & MasterCard Secure Code
Bestoutdor AU provides secure online payment methods. That’s why we've added an extra level of security for Visa and MasterCard payments, which protects you from the unauthorized use of your credit card. 3-D Secure technology consists of the programs Verified by Visa and MasterCard SecureCode.
When you choose credit card during checkout, a new window will appear, requesting your personal security code. Your financial institution will authenticate the transaction within seconds, as well as confirm that you are the individual making the purchase.
Why has my payment been declined?
If you're having trouble paying with a credit or debit card, declined payments can be caused by one or more of the following:
1. PayPal Issues
- The transaction page has timed out.
- Leaving the page before finishing the checkout procedure.
- Your PayPal account has insufficient funds or is not linked to any secondary option like a bank account or a credit card.
For any detailed questions regarding your PayPal account, please contact PayPal directly
2. Credit/Debit Card Issues
- The cardholder's name and address do not match the billing details provided. Please ensure that all information, such as the card number, expiration date, and CVV code, is entered correctly. Also, verify that the name and billing address correspond precisely as they appear on your card statement.
- We require a credit or debit card issued by an Australian-based bank or internationally recognized bank or financial institution. If your card is not authorized for international payments, the transaction may be declined.
- Your card may have reached its limit for online transactions.
- The payment transaction page has timed out.
- Leaving the page before completing the checkout process may cause an issue with the transaction.
Need Further Assistance?
If you have any questions regarding your payment or checkout process, please contact our support team at customer@bestoutdor.com